At HiSoft Corporation, protecting client, shareholder, and corporate information is one of our highest priorities. SharePlus is designed with security, accountability, confidentiality, and business continuity in mind to help organizations manage shareholder records and corporate processes with confidence.
Our Security Commitment
SharePlus employs industry-standard security practices, access controls, monitoring mechanisms, and operational safeguards to help protect sensitive shareholder and corporate information from unauthorized access, disclosure, alteration, or loss.
Our security framework is built around four key principles:
✅ Confidentiality
✅ Integrity
✅ Availability
✅ Accountability
1. Data Security
Encryption
SharePlus protects data through secure communication protocols:
- SSL/TLS encrypted communication
- Secure HTTPS access
- Encrypted transmission of sensitive information
- Protected login sessions
Database Security
- Centralized database architecture
- Restricted database access
- Scheduled database backup procedures
- Data recovery and restoration capability
- Role-based access to sensitive information
2. Access Control & User Management
Role-Based Access Control (RBAC)
Access is granted based on user roles and responsibilities.
Typical user roles include:
- Super Administrator
- Company Administrator
- Share Department User
- Data Entry Operator
- Auditor / Read-Only User
- Customer Support Personnel
Users can only access information relevant to their assigned permissions.
Authentication Controls
- Unique user credentials
- Password-protected access
- Session management controls
- User activation and deactivation
- Access logging and monitoring
3. Audit Trail & Accountability
SharePlus maintains comprehensive audit logs to support transparency and accountability.
The system may record:
- User login activity
- Record creation and modification
- Data imports and exports
- Shareholder information updates
- Dividend processing activities
- Administrative actions
- Report generation activities
This enables organizations to track user activities and support internal governance requirements.
4. Data Backup & Business Continuity
Backup Policy
SharePlus supports:
- Scheduled database backups
- Secure backup storage
- Disaster recovery procedures
- Database restoration processes
Business Continuity
Measures are implemented to minimize disruption and support service continuity in the event of:
- Hardware failures
- System interruptions
- Accidental data deletion
- Operational incidents
5. Infrastructure Security
The SharePlus platform is designed with multiple layers of security, including:
- Secure server configuration
- Firewall protection
- Access restrictions
- Continuous system monitoring
- Security patch management
- Infrastructure hardening practices
Regular maintenance and updates are performed to improve stability and security.
6. Application Security
SharePlus incorporates security controls designed to protect against common application risks, including:
- Unauthorized access attempts
- Session hijacking
- Privilege escalation
- Malicious data manipulation
- Brute-force login attempts
Security updates and enhancements may be deployed periodically to strengthen protection.
7. Data Privacy & Confidentiality
Client and shareholder information is treated as confidential.
HiSoft Corporation:
- Does not sell client data.
- Does not share data with unauthorized third parties.
- Limits access to authorized personnel only.
- Maintains confidentiality obligations for employees and contractors.
All data remains the property of the client organization.
8. Regulatory Support
SharePlus is designed to support governance and compliance processes commonly required by:
- Bangladesh Securities and Exchange Commission
- Dhaka Stock Exchange
- Chittagong Stock Exchange
- Registrar of Joint Stock Companies and Firms
- Central Depository Bangladesh Limited
- National Board of Revenue
While SharePlus provides tools to assist compliance efforts, clients remain responsible for ensuring regulatory compliance and the accuracy of submitted information.
9. Security Monitoring
Our security processes may include:
- Login monitoring
- User activity tracking
- Error logging
- Access review
- Suspicious activity detection
- System health monitoring
These measures help identify and respond to potential operational or security concerns.
10. Data Retention & Recovery
Clients retain ownership of their information.
SharePlus provides:
- Historical transaction records
- Data export capabilities
- Backup restoration support
- Secure retention of business records during active subscriptions
Retention periods may be subject to contractual arrangements and legal requirements.
11. Client Security Responsibilities
To help maintain a secure environment, clients should:
- Use strong passwords.
- Protect login credentials.
- Limit access to authorized users.
- Regularly review user permissions.
- Report suspected security incidents immediately.
- Ensure accurate and lawful data management practices.
Security is a shared responsibility between HiSoft Corporation and its clients.
12. Security Incident Response
If a security concern is identified, HiSoft Corporation will take commercially reasonable steps to:
- Investigate the incident
- Assess potential impact
- Implement corrective measures
- Restore affected services where applicable
- Communicate with affected clients when appropriate
13. Continuous Improvement
Security is an ongoing process.
HiSoft Corporation continuously reviews and improves:
- Infrastructure security
- Access controls
- Application security
- Monitoring capabilities
- Backup and recovery procedures
- Operational best practices
to help maintain a secure and reliable SharePlus environment.
Contact Security Team
For security-related inquiries, incident reporting, or questions regarding data protection:
HiSoft Corporation
🌐 www.hisoft.ca
📧 security@hisoft.ca
📧 support@hisoft.ca
📞
+1-438-459-2701
Security Disclaimer
While HiSoft Corporation implements commercially reasonable security measures, no software, network, or internet-based service can guarantee absolute security. Clients are encouraged to follow appropriate security practices and maintain their own internal controls.
By using SharePlus, you acknowledge and accept the security measures, limitations, and responsibilities described in this Security & Data Protection Statement.